TERMS AND CONDITIONS
(Possible delays due to COVID-19)
All orders are produced Individually to ensure quality Is of the highest standard. Please use the below delivery guidelines and don't hesitate to get In touch If you have any questions In regards to your order.
5-10 working days for delivery inside the UK,
7-10 working days inside the EU,
12 - 14 working days outside the EU.
If you need to pay import duty on goods from the USA, you'll be contacted by Royal Mail (or your courier) and told how to pay. You'll usually have 3 weeks to pay any charges, before they send parcel back.
As your parcel will be from outside the EU, you may be charged VAT or excise duty on it. You'll also need to pay customs duty on gifts or other goods from the USA if they're worth more than a certain value.
Further details are available here :
Our online customer service hours are:
Monday - Friday 10:00am to 6:00pm GMT
Please allow up to 24 hours for a response to your inquiry.
Emails sent during non-office hours will be responded to on the next business day.